Student Services Manager (Campbell River, BC)

Campbell River, BC, Canada
Full Time
Experienced

Student Services Manager – Campbell River, BC

Discovery Community College (DCC) has an opening for the right individual to join our team as a Regional Operations Manager, based onsite from our Campbell River campus.

This position will be full time (exact schedule to be confirmed).

Salary range of $55,000 to $60,000 per annum.

The Regional Operations Manager plays a crucial role in DCC’s administration. They are responsible for ensuring the smooth operation of the college campus, creating a safe environment, and promoting enrollment.

If you're considering a career in post-secondary administration, this role might be a great fit for you.
  1. Increasing Enrollment:
    • Collaborate with other departments (such as marketing and admissions) to set admission goals.
    • Develop strategies to boost enrollment rates for the upcoming cohorts.
    • Create a team of advocates for community outreach and program promotion.
  2. Implementing Policies:
    • Enforce DCCs policies and procedures.
    • Address safety concerns, mediation, and student well-being.
    • Ensure policies align with the college's mission and guidelines.
  3. Communication and Marketing:
    • Promote DCCs programs through direct marketing initiatives.
    • Use social media to reach prospective and current students.
    • Direct interested students to admission and student services.
  4. Campus Safety and Security:
    • Implement on-campus security procedures.
    • Inspect campus grounds for safety hazards.
    • Enforce building and staffing hours.
  5. Student Services:
    • Solve everyday problems related to student welfare.
    • Manage Student Retention programs
    • Maintain good professional relationships with administrators, faculty, and students.
  6. Record Keeping and Documentation:
    • Complete all necessary paperwork and documentation.
    • Monitor student record maintenance and reporting on academic and financial matters.
  7. Team Management:
    • Maintain good professional relationships with administrators, faculty, and students.
 

QUALIFICATIONS / KEY ATTRIBUTES:
  • Diploma (preferably in education, business, or a related field) or equivalent experience/other education.
  • Experience in education administration or related roles.
  • Strong communication and leadership skills.
  • Knowledge of safety protocols and policies.
  • Action orientated.
  • Innovative/creative.
  • Resourceful.
  • Respects peoples’ individuality and differences.
  • Engaging/effective communicator.
  • Committed to sharing knowledge and best practices.
  • Have a global perspective.
  • Embraces change.
  • Client/customer focused.
  • Resilient.

Remember, a Regional Operations Manager is the face of customer service, ensuring a positive experience for students, staff, and faculty.
 
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